Tenant FAQs

Properties are rented on a first-come, first-served basis upon receipt of a completed application and all required fees. We encourage you to apply promptly to secure the home you are interested in.

Applicants must be at least 18 years old or the age of legal majority in the state to sign a lease agreement.

Yes, the security deposit is refundable, provided there is no excessive damage, unpaid rent, or other lease violations. Deductions may be applied for necessary repairs, cleaning, or outstanding balances.

Applications can be submitted online through our website or in person. You will need to complete the application form, pay the application fee, and provide required documentation such as proof of income and valid identification.

We offer several convenient rent payment options, including secure online payments through the tenant portal, automatic bank transfers, and in some cases, check or money order.

Please review your lease agreement and contact our team before bringing a pet into the home. Many of our properties are pet-friendly with applicable pet deposits or monthly pet fees, though some may have restrictions.

Most leases require a written notice of your intent to vacate, typically 60 days in advance. Please check your lease agreement and submit your notice in writing within the required timeframe.

We handle routine maintenance and repair issues, which should be submitted promptly through the tenant portal. However, tenants may be responsible for any damages caused by neglect, misuse, or unauthorized alterations.